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Стратегическое планирование в бизнесе » Коучинг
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Бизнес-коучинг

Коучинг


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Коучинг. Что такое коучинг, бизнес-коучинг, виды коучинга их отличие от консультирования и наставничества.

Коучинг – это вид взаимодействия между человеком, применяющим коучинг (называющегося коучем), и клиентом коучинга, которое направлено на развитие способностей (навыков, умений) клиента коучинга, и при котором отсутствует подотчетность, ответственность и власть. При этом подразумевается, что коучинг – это взаимодействие, которое направлено на достижение результатов клиента коучинга и заключается, в частности, в нахождении клиентом своего правильного действия.

Бизнес-коучинг - это точно такое же взаимодействие, при котором результаты, к которым стремиться клиент коучинга лежат в плоскости его бизнеса. То есть, это весь круг вопросов, которые решает бизнесмен в своей повседневной работе.

И, резонно, возникает вопрос: зачем бизнесмену нужен какой-то тренер (именно так переводится “коуч” с английского)?

Коуч нужен для того, чтобы чтобы бизнесмен смог решать свои задачи или проблемы быстрее и эффективнее. Не всегда это можно обсудить с сотрудниками, друзьями или с близкими людьми. Иногда для этого нужен профессионал.

Во вторых, коуч нужен для развития определенных способностей (компетенций), например, бизнесмен хочет развить в себе компетенции управленца (менеджера).

Виды коучинга.

Существуют следующие виды коучинга:

  • Индивидуальный коучинг - описан выше, может применяться не только для бизнесмена, но и для любого человека
  • Коучинг сотрудников - ситуация, когда коуч приглашается для развития менеджерских или профессиональных компетенций сотрудников организации. Услуги коуча оплачивает организация. В коучинге также принимают участие руководители данных сотрудников.
  • Коучинг группы (команды) - применяется в тех случаях, когда необходимо выработать совместное решение. Особенно эффективно, когда необходимо сформулировать Стратегическую Цель и выработать План Действий для ее достижения.
  • Коучинг организации - комплексное развитие организации, совмещает коучинг групп и коучинг ключевых сотрудников.

Отличие коучинга от наставничества.

Главное отличие заключается в том, что наставник учит на своем примере, это как правило сотрудник, имеющий большой опыт работы. И обучение происходит по принципы: делай как я!

Принцип коуча: делай правильно! Причем “правильность” зависит и от ситуации и от самого человека. И задача коуча заключается в том,чтобы клиент обнаружил правильное действие и взял на себя обязательство его совершить.

Алексей Дроздов,
бизнес-коуч, консультант по стратегическому планированию